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feel free to contact
us if your questions are not answered on this page. |
- Do
you give free estimates?
Yes. Please contact
us.
- How
long does a project take to complete?
Considering all projects are different, it is hard
to give an accurate timeframe.
We work as fast as possible. Once we know the details
of your project
you will be given an accurate completion date. Contact
us.
- Why
is there no phone number on your web site?
We try to avoid unnecessary solicitation from telemarketers.
Once you establish
contact with us via email,
you will gladly be given our number.
- What
type of payments do you take?
Checks, Money Orders, and Credit Cards via PayPal.
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- What
kind of web sites do you build?
Five22.com can create and build any type of web site.
However we do not build Adult web sites or objectionable
material web sites.
- Will
my web site be fast?
Yes, and No. Of course all content will be minimized
and graphics will be optimized to the best of our
ability. While designing your web site consideration
will be giving to those who still use dial-up modem
services.
However, we can not guarantee fast load times on unreliable
dial-up modems.
Your web site will be fast on DSL, and Cable Internet
Broadband connections.
- Will
my web site be listed in search engines?
Yes, and we will be more than happy to help you with
search engine placement.
- Can
I speak with my designer on the telephone?
You'll have access to your designer via telephone
and email.
- How
will I receive my web site?
Your web site will be uploaded and fully accessible
online. Per request. A hard copy of your web site
can be sent through the mail on CD for your personal
safe keeping.
- This
is my first web site. What should I consider?
It's best not to get too complex with your design.
Simple is better.
How do you want your company perceived? Who is your
target audience?
Look at some of your competitors web sites to generate
ideas.
Five22 will help you with the brainstorming process.
- Can
I maintain my own web site?
Yes, but Five22 can not be responsible for any errors
to your web site if
you maintain it yourself.
- Will
I receive documentation on how to maintain my web
site?
Yes. You will receive detailed instruction on maintenance.
- Do
you provide me with the software I need to maintain
my web site?
No. We recommend you purchase the latest version of
the industry standard
Macromedia Dreamweaver. Five22 will give you instructions
on how to use Dreamweaver.
- What
if my web site goes down?
This 99.9% uptime guarantee applies to any of our
hosting plans.
If you use an alternate hosting service, please review
their terms.
- What
do I do if my web site goes down?
If a web site becomes unable at anytime, please contact
us.
It will be taken care of ASAP. However if a third
party hosting service
is being used. Please contact them first.
If you have any questions please do not hesitate to
contact us.
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Who
owns the copyright on the logo design?
Once payment has been made in full, you own the copyright.
- Will
I be able to use my logo online?
Yes, you will be provided with GIF images online use.
- Can
I speak with my designer on the telephone?
You'll have access to your designer via telephone
and email.
- How
will I receive my logo?
Logo files will be sent to you via email attachment
in a ZIP file.
Per request. A hard copy of your files can be sent
through the mail on CD for your personal safe keeping.
- This
is my first logo. What should I consider?
It's best not to get too complex with your design.
Simple is better.
How do you want your company perceived? Young and
energetic? Dependable? Innovative? Speak your mind!
If you have a design style in mind, make it known!
- How
many colors can I have in my logo?
We recommend a maximum of 3 colors. But you can have
more.
- Do
you create Flash animated logos?
Yes. If your interested in FLASH please let us know.
- How
long will it take to complete my logo?
Normally 3 to 5 business days. You will be provided
an accurate start and
completion date when Five22 receives your payment.
Delays can be
encountered
when clients do not return feedback on their comps,
within a reasonable timeframe. We do not guarantee
3-5 day turn-around.
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